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Going above and beyond for our customers

An award-winning expert support team at your disposal around the clock
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Locality

UK-based support for UK businesses

Our support team is based in the UK, meaning we understand the local market and can provide tailored assistance that aligns with the unique needs of your business.
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Always On

Gold-standard support around the clock, 365 days a year

We know retail never stops, which is why our expert support team is available 24/7, 365 days a year to keep your business running smoothly whenever you need us.
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Expertise

Industry professionals who understand your business

Founded by retailers, who live and breathe the industry, we ensure every team member is both a tech specialist and a retail expert, providing real solutions from people who truly understand your business.
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Product Features

UK-Based Support

Local experts offering relevant and market-specific advice.

24/7 Availability

Round-the-clock assistance, 365 days a year.

Retail & Tech Expertise

Specialists trained in both industry operations and technical troubleshooting.

Multi-Channel Support

Get help via phone, email, chat, or online knowledge base.

Proactive Assistance

Regular check-ins and updates to keep your system optimized.

Onboarding & Training

Expert guidance to help you get the most out of your system.

A Gold-Standard Customer Experience

Product Benefits

Includes:

  • Faster Resolutions
  • Peace of Mind
  • Industry-Specific Knowledge
  • Tailored Assistance
  • Reduced Downtime
  • Stronger Relationships

Packages

Choose the plan that works best for your business

Standard

Best for single-lane retailers
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  • Licence covered
  • Always on support
  • Ongoing maintenance
  • One year RTB warranty
  • Automated local backups

Premium

Best for multi-lane operations
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  • Offsite weekly backups
  • Discounts on upgrades
  • Exclusive Early Access
to product upgrades

Premium

Includes all premium tier plus:
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  • Priority Callouts
  • VIP product workshops
  • Exclusive earlybird invites 
to corporate events
  • Dedicated Account Manager

Standard

Best for single-lane retailers
  • Licence covered
  • Always on support
  • Ongoing maintenance
  • One year RTB warranty
  • Automated local backups
Contact Sales

Premium

Best for multi-lane operations
  • Offsite weekly backups
  • Discounts on upgrades
  • Exclusive Early Access
to product upgrades
Contact Sales

Premium

Includes all premium tier plus:
  • Priority Callouts
  • VIP product workshops
  • Exclusive earlybird invites 
to corporate events
  • Dedicated Account Manager
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Customer testimonials

Powering Convenience Store
Owners Throughout The UK

We’ve seen other systems but when it comes to innovation, MHouse is miles ahead

Daniall

Nisaa, Motherwell

Daniall

Nisaa, Motherwell

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
We’re seeing far fewer errors & our stock’s finally sorted. Efficiency’s on a constant high now

Matthew

Costcutter Craigneuk, Wishaw

Matthew

Costcutter Craigneuk, Wishaw

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Their ESELs are really paying off. We’re seeing a 1% margin boost every 3 weeks now

Reece

SPAR Shields Rd.

Reece

SPAR Shields Rd.

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Ordering, tracking, waste control — We’re always on top of things now, thanks to MPOS

Declan

Costcutter Muirhouse, Motherwell

Declan

Costcutter Muirhouse, Motherwell

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Their support’s super reliable & fixes problems fast. No long waits or stress

Mary

Morrisons Daily

Mary

Morrisons Daily

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Our productivity & customer service are through the roof, thanks to their integrated system

Karen

SPAR, Clark Street

Karen

SPAR, Clark Street

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Haven’t had a problem MHouse Support couldn’t solve. Rock-solid team of pros

Imran

Bourtreehill Supermarket, Irvine

Imran

Bourtreehill Supermarket, Irvine

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Used to have customers getting restless in rush-hour queues. Now, they’re in and out

Jade

SPAR Shields Road

Jade

SPAR Shields Road

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
We know exactly what we have, and we never over-order. Saves us a ton

Anand Cheema

Costcutter, Fresh in Falkirk

Anand Cheema

Costcutter, Fresh in Falkirk

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Custom self checkout & a full back office system. MHouse has us covered in every way

Girish Jeeva

Premier, Barmulloch

Girish Jeeva

Premier, Barmulloch

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
User-friendly, excellent sales recall & our profits are up by 8%

Ketul Patel

Day Today, Beeches Rd.

Ketul Patel

Day Today, Beeches Rd.

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
They listen. If we have an idea, MHouse actually implements it.That’s rare

Steven

Owner SPAR Gourock

Steven

Owner SPAR Gourock

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
We’re not chained to the counter anymore and we love it

Arif Jehad

Shop Local, Wishaw

Arif Jehad

Shop Local, Wishaw

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Simple to learn, simple to use. Makes everyone’s life easier, especially new hires

Lorna

Asst. Manager SPAR Airdrie, Clark Street

Lorna

Asst. Manager SPAR Airdrie, Clark Street

Proven to
demonstrate a
minimum

5%

Uplift in gross profit with MPOS

Gold Standard EPOS solutions to help scale your business seamlessly.

Read more
Mpos System
  • Product Suite

Industry-leading retail
management solutions

Manage and scale your operations with our fully-integrated product suite. MPOS merges ease of use with cutting-edge features to help retailers stay ahead.
Learn more
MPOS Integrations

Improve productivity and increase profitability with our POS solutions

Earn more per year from your convenience store
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